Coffee House Coaching

Ep 168 Michelle Bennett Gr8 Q's - "Make the implicit explicit"

Gary Nowak Season 4 Episode 168

Episode Summary: Michelle Bennett

1. Best Coaching Advice Received

  • “Make the implicit explicit.” Pause the moment and name what’s not being said.
  • “When the student is ready, the teacher appears.” Use client frustration to invite reflection and reframe.
  • Moments of tension are often invitations for deeper understanding, not obstacles.
  • Great coaching is about holding space and gently guiding insight—not forcing it.
  • Key insight: Learn to stop, notice, and ask “what’s really going on here?”

 

2. Still Improving in Coaching

  • Main focus: Working on herself to grow as a coach.
  • Strives for congruence between values, beliefs, and behavior.
  • Wants to respond vs. react—particularly when under stress or lacking sleep.
  • Practices pausing and reflection, using “Stop, Breathe, Think, Act” (from SCUBA training).
  • Committed to maintaining presence and awareness, even during challenging moments.

 

3. Most Outrageous Coaching Move

  • Doesn’t see herself as “outrageous,” but has grown more flexible with time.
  • Used to strictly follow coaching rules—now plays creatively within the guardrails.
  • Embraces applied improvisation (Yes, and…) in team workshops.
  • Developed an improv-based exercise progressing from “No, but” → “Yes, but” → “Yes, and.”
  • Integrates play and embodiment to help teams move from resistance to collaboration.

 

4. What Still Makes Her Uncomfortable

  • Silence. Used to feel awkward and overthink during pauses.
  • Now more comfortable—relies on observation (e.g., body language) to determine when to re-engage.
  • Learned silence can be powerful and productive, especially when used intentionally.
  • Coaches herself to avoid jumping in too quickly.
  • Uses curiosity and visual cues to guide next steps.

 

5. Advice for New Coaches

  • Study nonviolent communication (Marshall Rosenberg).
  • Focus on unmet needs as the root of emotional responses.
  • Ask: “What need, if fulfilled, would change how you feel right now?”
  • Helps clients slow down, reflect, and better understand their own emotions.
  • Recognizes empathy as a foundational tool—both for self-awareness and coaching impact.

 

6. Challenge Conquered on the Path to Coaching

  • Had to dial down her task-focused, checklist-driven scientist brain.
  • Used to skip over small talk—now intentionally builds relationships.
  • Has trained herself to add warmth and connection to communication.
  • Sees this shift as authentic personal growth, not just behavioral adjustment.
  • Believes her relationship side is now integrated—not just “an add-on.”

 

7. Using AI in Coaching

  • Exploring how AI can assist in workshop design and experiential learning.
  • Uses prompts to help create exercises that illustrate coaching principles (e.g., ladder of inference).
  • Finds AI helpful but still in early experimentation phase.
  • Appreciates others’ creativity with AI and is learning through observation.
  • Believes AI will help her expand her impact beyond her current reach.

 

8. What She’s Learned About Herself Through Coaching

  • She’s been living to meet others’ expectations—and is now learning who she truly is.
  • Coaching has helped her drop the masks and embrace her authentic self.
  • Less afraid to experiment, take risks, and “just try stuff.”
  • Feels like she’s in a stage where everything is starting to click.
  • Embracing “not knowing” and trusting her voice—hallmarks of personal transformation.