Coffee House Coaching
Coffee House Coaching is an Executive Coaching podcast where I speak with fellow Executive Coaches about their practice, their process and how they help their clients. I also speak with individuals impacted by coaching and how it has improved their lives. My goal is to shine some light on the wonderful world of Executive Coaching and explain what it is and how it works. So, grab a cup of coffee, sit back, relax, and enjoy my conversations about Executive Coaching.
Coffee House Coaching
Ep 168 Michelle Bennett Gr8 Q's - "Make the implicit explicit"
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Gary Nowak
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Season 4
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Episode 168
Episode Summary: Michelle Bennett
1. Best Coaching Advice Received
- “Make the implicit explicit.” Pause the moment and name what’s not being said.
- “When the student is ready, the teacher appears.” Use client frustration to invite reflection and reframe.
- Moments of tension are often invitations for deeper understanding, not obstacles.
- Great coaching is about holding space and gently guiding insight—not forcing it.
- Key insight: Learn to stop, notice, and ask “what’s really going on here?”
2. Still Improving in Coaching
- Main focus: Working on herself to grow as a coach.
- Strives for congruence between values, beliefs, and behavior.
- Wants to respond vs. react—particularly when under stress or lacking sleep.
- Practices pausing and reflection, using “Stop, Breathe, Think, Act” (from SCUBA training).
- Committed to maintaining presence and awareness, even during challenging moments.
3. Most Outrageous Coaching Move
- Doesn’t see herself as “outrageous,” but has grown more flexible with time.
- Used to strictly follow coaching rules—now plays creatively within the guardrails.
- Embraces applied improvisation (Yes, and…) in team workshops.
- Developed an improv-based exercise progressing from “No, but” → “Yes, but” → “Yes, and.”
- Integrates play and embodiment to help teams move from resistance to collaboration.
4. What Still Makes Her Uncomfortable
- Silence. Used to feel awkward and overthink during pauses.
- Now more comfortable—relies on observation (e.g., body language) to determine when to re-engage.
- Learned silence can be powerful and productive, especially when used intentionally.
- Coaches herself to avoid jumping in too quickly.
- Uses curiosity and visual cues to guide next steps.
5. Advice for New Coaches
- Study nonviolent communication (Marshall Rosenberg).
- Focus on unmet needs as the root of emotional responses.
- Ask: “What need, if fulfilled, would change how you feel right now?”
- Helps clients slow down, reflect, and better understand their own emotions.
- Recognizes empathy as a foundational tool—both for self-awareness and coaching impact.
6. Challenge Conquered on the Path to Coaching
- Had to dial down her task-focused, checklist-driven scientist brain.
- Used to skip over small talk—now intentionally builds relationships.
- Has trained herself to add warmth and connection to communication.
- Sees this shift as authentic personal growth, not just behavioral adjustment.
- Believes her relationship side is now integrated—not just “an add-on.”
7. Using AI in Coaching
- Exploring how AI can assist in workshop design and experiential learning.
- Uses prompts to help create exercises that illustrate coaching principles (e.g., ladder of inference).
- Finds AI helpful but still in early experimentation phase.
- Appreciates others’ creativity with AI and is learning through observation.
- Believes AI will help her expand her impact beyond her current reach.
8. What She’s Learned About Herself Through Coaching
- She’s been living to meet others’ expectations—and is now learning who she truly is.
- Coaching has helped her drop the masks and embrace her authentic self.
- Less afraid to experiment, take risks, and “just try stuff.”
- Feels like she’s in a stage where everything is starting to click.
- Embracing “not knowing” and trusting her voice—hallmarks of personal transformation.